Problems With Your Order?
Call us at: 209-946-0201
Email: customerservice@stickergalaxy.com
If there is anything wrong with your product, please let us know within 30 days of receiving your order, by phone or email. We will not be able to refund or replace orders if not brought to our attention within the 30 days of confirmed delivery by our carriers.
Of course we want every order to be correct the first time, but we need your help by ensuring artwork is approved to go into product. Please we cannot emphasize enough that you double check all artwork proofs to ensure your designs and details are accurate.
Let us know if there are any quality issues with the products you receive that we can address. Sometimes we will need assistance to get your order correct, and might request a photo or details before reproducing an order. So we can make it right!
Orders Lost Or Damaged During Transit
We do our best to ensure timely delivery with production of your order. We are only able to issue refunds for any issues with the quality of your order. Once it’s in the hands of our shipping partners, any delays that impact transit time are not covered as part of our guarantee, and we will not be able to offer refunds for orders that deliver late.
We support our partnership with our carrier and our team will advocate on your behalf, should anything happen to an order during shipping. Let us know and we will do what we can!
We do stand behind the quality of our products. But we do not assume liability for lost sales, labor costs, or other costs.
Thank you for choosing Galaxy Sticker!
Any Questions?
Click on the link below to our most frequently asked questions.