Most companies require you to upload your design. However with Galaxy Sticker, you have options. You can either upload artwork or create a custom sticker design using our free online sticker builder. Using the sticker builder, you can design and order your stickers within minutes. 
If you have existing artwork that requires amendments, we can typically help you make those changes too. Please contact us first to make sure our team can assist you. We cannot undo some edits unless we have the original Photoshop or illustrator file. You can reach a member of our time by sending a message to:

Once you have completed the payment and artwork upload/ design process, you will receive an email confirming that you order has gone through successfully.

You will receive an email notification as soon as we ship your products. You can also view the status of your order at any time by accessing your user account. 
 
To log into your user account, click the “Log In” button at the top right side of the Labels Your Way web page.  Click this button, which takes you directly to the login page. If you forget or misplace your password, follow the instructions to reset the password.

Please use the webchat function to communicate with a member of the team.  When you contact us, you’ll communicate with an actual member of our team- not a chatbot.  We promise. You deserve to speak to an expert. 
You can find the webchat function in the bottom right hand of the screen. There, you’ll see a button that says, “Send Message.” Click the button and enter your name, email address and a message. From there, a member of our team will email you back as soon as possible.  If you’re looking for support outside of regular business hours, please email

Yes, it’s easy! When you first order from us, you’ll create an account as part of the sign-up process. Having a registered account with us makes reordering simple, quick and easy. Log in to our website and view your previous orders under your personal account information to place a reorder.  From there, select an order you wish to repeat. 

Yes, you can cancel an order.  But only if your order has not already printed.  However, submitting a cancellation request via email does not guarantee that it can be cancelled.  If you would like to cancel an order, please contact our team via email and we will respond in a timely manner.

You can monitor the status of your order by logging into your account at any time. You will receive a shipping notification by email as soon as we ship your items. This email will contain a tracking number you can use to track your package.

No need to worry! At the login screen, press “Forgotten Password.” From there, you’ll receive a link that will take you to a page where you can reset your password.

At the top right side of each web page, you can find the “Log In” button.  Clicking this button will take you directly to the login page. If you forgot or misplaced your password, follow the instructions to reset the password.